Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Virzilo. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, order processing may take slightly longer. If there is a significant delay in processing your order, we will contact you via email.

Shipping Destinations

We currently ship to:

  • United Kingdom

  • United States

  • Canada

  • Australia

  • Most European countries

If your country is not listed at checkout, please contact our support team for assistance.

Estimated Delivery Times

Region Estimated Delivery Time
United Kingdom 5–12 Business Days
United States 7–15 Business Days
Canada 7–15 Business Days
Europe 6–15 Business Days
Australia 7–18 Business Days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak shipping seasons.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–72 hours for tracking information to become available after shipment.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Virzilo is not responsible for orders shipped to incorrect addresses provided by customers. If you notice an error in your shipping details, please contact us immediately before your order is processed.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate the issue and help find an appropriate solution.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to factors beyond our control, including:

  • Customs inspections

  • Severe weather conditions

  • Public holidays

  • Carrier operational delays

  • High seasonal demand

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: shahabramzan0@gmail.com

Website: Virzilo.co.uk

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